Delivery methods and times

1. Delivery methods

Domestic deliveries ( Finland):

• Retrieve selected Post office, 0€
Pick up the ordered products from your Post Office. You will be notified by sms or email when the parcel has arrived and you can pick up your shipment from the post immediately on the day of arrival at 16 after.

• Pick your choice of Post's parcel machine, 0€
Fetch the products you have ordered your choice of Post's parcel machine. You will be notified by sms when the parcel has arrived and you can pick up your shipment from the parcel machine immediately.

• Post home delivery, the price 11.90 €
Posti home delivery is an easy way to receive the order. Shipments are delivered in the largest cities to the recipients on weekdays by the end at 21 and other areas at 14 or 17 at the latest.

After ordering you will receive an email confirmation of the order and a link through which you can conveniently track your order.

• Pick up from Kultasepät Narsakka's shop in Hämeenlinna
We will notify you when your order is ready for pickup.

2. Delivery times

From our webbshop products ship 2 - 4 business days after order.

Subscription products we supply normally 5 to 8 business days. This is mentioned separately for each product.

Custom-manufactured products we deliver no. 7-14 business days depending on the manufacturer's schedule.

We are in connection with customers as soon as we detect a delivery time lasting longer than normal.

Deliveries to other EU contries:

We deliver Festive online products in all EU countries. Delivery costs 15,90€ / shipment.

Modes of delivery Eu-countries are the Post Finland and its local country partners, such as DHL. Delivery time depends on destination country and is usually around 5-10 business days.

When the order is shipped, the customer will receive a tracking code wich is sent to the email address that has been given with the order. 

Possible delivery delays will be notified to the recipient by e-mail. Festive online store reserves the right to reject the order and return the customer payment by 30 days after the order.